| Buying
Term
All the items are produced
accordingly to a strictly artisan manufacturing and consequently
they might not be immediately available when ordered. In this
case you will be advised via e-mail on the presumed date of
availability, and you might decide to wait and confirm the
order, or to renounce to purchase. We will give you the necessary
instructions to satisfy your requests.
Shipping
Delivery
times and Shipping costs will communicate from Gromis Food
Staff only after an order. Delivery times and Shipping costs
change for different world's areas.
In this case we will inform you via e-mail on the presumed
date of availability and you might decide to wait and confirm
the order, or to renounce to purchase.
Credits Card
The collecting
of information on Credit Cards is done through the SSL (Secure
Sockets Layer) protocol, the most widespread safety protocol,
with the primary assignment of insure privacy and security
of the communications between the buyer's computer and the
Bank's server, through 128-bit data encryption. Payments with
Visa, Mastercard and American Express Credit Cards are accepted
through Banca Sella's gateway.
Recession's Right
The legislative decree n° 185 of 22.05.99, according to
the CEE instructions 97/7/CE, allows the consumer to recede
from the buying. In order to exercise this right, the customer
has to send, within 10 working days from the reception of
goods, a registered letter with advice of receipt to the shopkeeper
who has supplied the goods, to the address that you will find
clicking on the Contact button present in any virtual shop
of our mall. Within the same term of 10 working days, the
consumer will have to send back to the shopkeeper the goods
in intact conditions, at his expenses (of the customer). The
customer will be refund of the entire amount of money spent
as soon as possible, and anyway within 30 days from the date
that the shopkeeper has been given notice of the exercise
of recession from the customer. The customer cannot exercise
the recession's right if the ordered goods have been personalized,
according to the art. 5, sub-section 3, of the same law.
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